Reference

What You Agree To When You Use raja5d

These terms set out the rules that apply to your account, your transactions through DANA, OVO, or GoPay, and your access to every part of the lobby — from live casino tables to slot rooms.

Account eligibility appliesDANA, OVO, GoPay coveredJurisdiction-dependent accessAccount security is your responsibilityTerms updated with notice
raja5d What You Agree To When You Use raja5d
ACCOUNT AND DATA HANDLING

How We Protect Your Account Under These Terms

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. You may request a summary of stored data through the Help Centre.

Cookie Use

We use session and preference cookies to keep your lobby state and wallet selection intact across pages. You can manage cookie preferences from your browser settings at any time.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. Never share your OTP with anyone — raja5d staff will never ask for it through chat or email.

Requesting Changes

To update personal details, dispute a transaction, or request account closure, contact support via live chat or email. We aim to respond to formal account requests within a reasonable timeframe.

CONTACT AND QUERIES

Reach Us About These Terms

Live Chat Open the chat widget from any page in your account. Our support team handles terms-related questions and account queries around the clock, every day.
Email Support Send a detailed message to our support address for written clarification on specific clauses, account restrictions, or wallet transaction disputes under these terms.
Account Help Centre The Help Centre inside your account dashboard covers common terms questions — eligibility, payment scope, and how to request a review of an account decision.

Common Questions About These Terms

These terms apply to anyone who opens an account on raja5d and accesses the platform where local law permits. Eligibility depends on your region and applicable Indonesian regulations.

We post advance notice of any material change inside your account dashboard. Continuing to use the platform after the notice period means you accept the updated terms.

Pending wallet transactions are reviewed individually. Contact support via live chat with your transaction reference number and we will confirm the status and next steps.

Submit a data request through the Help Centre inside your account dashboard. We will provide a summary of stored personal data in line with applicable data handling obligations.

These terms are interpreted under applicable local law for eligible regions. Where a clause conflicts with Indonesian consumer law, the local legal requirement takes precedence.

Contact our support team through live chat or email to request account closure. Any remaining wallet balance linked to GoPay, OVO, or DANA will be reviewed before the account is closed.